{"id":10357,"date":"2013-01-08T16:22:09","date_gmt":"2013-01-08T18:22:09","guid":{"rendered":"http:\/\/www.magicwebdesign.com.br\/blog\/?p=10357"},"modified":"2026-01-20T15:18:13","modified_gmt":"2026-01-20T18:18:13","slug":"falha-seguranca-digital-da-caixa","status":"publish","type":"post","link":"https:\/\/www.redemagic.com\/blog\/tecnologia\/falha-seguranca-digital-da-caixa\/","title":{"rendered":"Falha na seguran\u00e7a digital da Caixa Econ\u00f4mica Federal"},"content":{"rendered":"<p>Na \u00faltima sexta-feira (4), correntistas apontaram uma falha <strong>grav\u00edssima<\/strong> na <a href=\"https:\/\/www.redemagic.com\/blog\/tag\/seguranca-na-internet\/\"><strong>seguran\u00e7a digital<\/strong><\/a> do sistema de <em><strong>internet banking<\/strong><\/em> da <strong><a href=\"http:\/\/www.caixa.gov.br\/\" target=\"_blank\" rel=\"noopener\">Caixa Econ\u00f4mica Federal<\/a><\/strong>. Clientes afirmam que ao acessar o site da Caixa com seus dados, visualizaram saldos e informa\u00e7\u00f5es de <strong>outros titulares<\/strong>.<!--more--><\/p>\n<p>\u201cNo <strong>extrato<\/strong> aparece outra pessoa, com <strong>saldo<\/strong> de outra pessoa, em altera\u00e7\u00e3o de <strong>endere\u00e7o<\/strong> aparece outra ainda, com o endere\u00e7o dela. Cada op\u00e7\u00e3o \u00e9 de um <strong>cliente diferente<\/strong>\u201d, disse <strong>Vagner Alencar<\/strong>, analista de sistemas de Campo Grande (MS) em entrevista ao portal <strong><a href=\"http:\/\/g1.globo.com\/\" target=\"_blank\" rel=\"noopener\">G1<\/a><\/strong>.<\/p>\n<p>Como era de se esperar, houve <strong>manifesta\u00e7\u00f5es<\/strong> nas redes sociais. No <a href=\"http:\/\/twitter.com\" target=\"_blank\" rel=\"noopener\"><strong>Twitter<\/strong><\/a>, os usu\u00e1rios da Caixa <strong>reclamaram<\/strong> da falha: &#8220;O que est\u00e1 acontecendo no Internet Banking da #CAIXA?&#8230; Cada menu aponta um <strong>titular<\/strong> <strong>diferente<\/strong>, saldo, extrato\u2026&#8221;, postou o usu\u00e1rio \u200f<a href=\"http:\/\/twitter.com\/rodrigojimmy\" target=\"_blank\" rel=\"noopener\"><strong>@rodrigojimmy<\/strong><\/a>. &#8220;Online banking da #Caixa #CEF est\u00e1 com problema ser\u00edssimo (sic), quando faz o login aparecem saldos de <strong>outros titulares<\/strong>&#8220;, escreveu \u200f<a href=\"http:\/\/twitter.com\/StefanieECunha\" target=\"_blank\" rel=\"noopener\"><strong>@StefanieECunha<\/strong><\/a>.<\/p>\n<p>A assessoria de imprensa do banco comunicou que o problema foi <strong>pontual<\/strong> e o erro foi corrigido em pouco menos de <strong>30 minutos<\/strong>. A Caixa garante que <strong>nenhum<\/strong> cliente teve qualquer tipo de <strong>preju\u00edzo<\/strong>. Os <em>helpdesks<\/em> do banco ficaram <strong>congestionados<\/strong> durante todo o dia e poucos usu\u00e1rios conseguiram mais <strong>informa\u00e7\u00f5es<\/strong> al\u00e9m de um aviso de uma grava\u00e7\u00e3o e o pedido para retornar o contato em outro momento.<\/p>\n<p>\u201cUm dos piores cen\u00e1rios seria algu\u00e9m <strong>roubar<\/strong> <strong>a senha<\/strong> de um usu\u00e1rio e conseguir acessar a conta dele. Nesse caso, a senha n\u00e3o precisou ser roubada. \u00c9 muito dif\u00edcil saber qual foi o <strong>problema<\/strong> sem um esclarecimento da Caixa. Estamos no campo da <strong>hip\u00f3tese<\/strong>, mas \u00e9 mais prov\u00e1vel que tenha sido uma <strong>falha humana<\/strong> do que uma falha de m\u00e1quina\u201d, diz <strong>Leandro Escobar<\/strong>, especialista em gest\u00e3o de TI e professor da Universidade Positivo que j\u00e1 participou de projetos para o <a href=\"http:\/\/www.hsbc.com.br\" target=\"_blank\" rel=\"noopener\"><strong>HSBC<\/strong><\/a> e o <a href=\"http:\/\/www.itauunibanco.com.br\" target=\"_blank\" rel=\"noopener\"><strong>Ita\u00fa Unibanco<\/strong><\/a>.<\/p>\n<p>Os correntistas que se sentiram <strong>lesados<\/strong> ou que possuem <strong>provas<\/strong> de que a tiveram a <strong>conta acessada por terceiros<\/strong> devem entrar em contato com o <strong><a href=\"http:\/\/www.procon.pr.gov.br\/\" target=\"_blank\" rel=\"noopener\">Procon<\/a><\/strong> para iniciar uma a\u00e7\u00e3o de <strong>danos morais<\/strong> contra o banco. A Caixa tamb\u00e9m corre o risco de ser acionada por <strong>quebra<\/strong> <strong>de sigilo banc\u00e1rio<\/strong>.<\/p>\n<p><strong>Veja tamb\u00e9m:\u00a0<a href=\"https:\/\/www.redemagic.com\/blog\/como-proteger-suas-transmissoes-de-dados\/\">Voc\u00ea sabe como proteger suas transmiss\u00f5es de dados?<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Na \u00faltima sexta-feira (4), correntistas apontaram uma falha <strong>grav\u00edssima<\/strong> na <a href=\"https:\/\/www.redemagic.com\/blog\/tag\/seguranca-na-internet\/\"><strong>seguran\u00e7a digital<\/strong><\/a> do sistema de <em><strong>internet banking<\/strong><\/em> da <strong><a href=\"http:\/\/www.caixa.gov.br\/\" target=\"_blank\" rel=\"noopener\">Caixa Econ\u00f4mica Federal<\/a><\/strong>. Clientes afirmam que ao acessar o site da Caixa com seus dados, visualizaram saldos e informa\u00e7\u00f5es de <strong>outros titulares<\/strong>.<\/p>\n","protected":false},"author":1,"featured_media":10358,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[56,12],"tags":[27,343,1695],"class_list":["post-10357","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-internet","category-tecnologia","tag-seguranca","tag-seguranca-da-informacao","tag-seguranca-na-internet"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Falha na seguran\u00e7a digital da Caixa Econ\u00f4mica Federal<\/title>\n<meta name=\"description\" content=\"Na \u00faltima sexta-feira (4), correntistas apontaram uma falha grav\u00edssima na seguran\u00e7a digital do sistema de internet banking da Caixa Econ\u00f4mica Federal.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.redemagic.com\/blog\/tecnologia\/falha-seguranca-digital-da-caixa\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Falha na seguran\u00e7a digital da Caixa Econ\u00f4mica Federal\" \/>\n<meta property=\"og:description\" content=\"Na \u00faltima sexta-feira (4), correntistas apontaram uma falha grav\u00edssima na seguran\u00e7a digital do sistema de internet banking da Caixa Econ\u00f4mica Federal.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.redemagic.com\/blog\/tecnologia\/falha-seguranca-digital-da-caixa\/\" \/>\n<meta property=\"og:site_name\" content=\"Rede Magic\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/web.facebook.com\/RedeMagic\" \/>\n<meta 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