{"id":10639,"date":"2013-01-28T13:30:03","date_gmt":"2013-01-28T15:30:03","guid":{"rendered":"http:\/\/www.magicwebdesign.com.br\/blog\/?p=10639"},"modified":"2026-01-20T15:20:46","modified_gmt":"2026-01-20T18:20:46","slug":"internet-tao-rapida-quanto-deveria","status":"publish","type":"post","link":"https:\/\/www.redemagic.com\/blog\/tecnologia\/internet-tao-rapida-quanto-deveria\/","title":{"rendered":"Sua internet \u00e9 t\u00e3o r\u00e1pida quanto deveria?"},"content":{"rendered":"<p>A <strong>Anatel<\/strong> decretou em novembro passado que a <strong>qualidade<\/strong> da internet oferecida ao consumidor brasileiro deveria obedecer algumas <strong>regras<\/strong> b\u00e1sicas. Entre elas, est\u00e1 a <strong>exig\u00eancia<\/strong> de que as operadoras forne\u00e7am pelo menos <strong>20% da velocidade<\/strong> de internet contratada pelo usu\u00e1rio. Pode parecer absurdamente pouco, mas a decis\u00e3o foi tomada ap\u00f3s pesquisa que apontou que apenas <strong>10%<\/strong> da velocidade contratada chegava de fato ao consumidor.<\/p>\n<p>Os novos <strong>termos<\/strong> de qualidade de banda larga fixa e m\u00f3vel no Pa\u00eds devem ser acatados em <strong>etapas<\/strong>. At\u00e9 novembro de 2013 as operadoras devem garantir <strong>lat\u00eancia<\/strong> (tempo que a conex\u00e3o leva para chegar ao servidor) de at\u00e9 80 m\/s, <strong>velocidade espont\u00e2nea<\/strong> de 20% e <strong>velocidade m\u00e9dia<\/strong> de 60% da velocidade contratada.<!--more--><\/p>\n<p>Para <strong>checar<\/strong> se est\u00e1 recebendo aquilo pelo que pagou, o usu\u00e1rio pode realizar alguns <strong>testes de velocidade<\/strong>. O site mais utilizado para esse fim \u00e9 o <strong><a href=\"http:\/\/www.speedtest.net\/\" target=\"_blank\" rel=\"noopener\">Speedtest<\/a><\/strong>, que busca automaticamente pelo <strong>servidor<\/strong> mais pr\u00f3ximo e inicia o teste no momento da conex\u00e3o com o site. Ao realizar o teste, tr\u00eas n\u00fameros ser\u00e3o fornecidos: tempo de <strong>ping<\/strong> (lat\u00eancia), velocidade de <strong>download<\/strong> (quando informa\u00e7\u00f5es s\u00e3o retiradas da web) e velocidade de <strong>upload<\/strong> (quando informa\u00e7\u00f5es s\u00e3o enviadas para a web).<\/p>\n<p>Com esses n\u00fameros em m\u00e3os, os clientes poder\u00e3o calcular a quantidade de velocidade que est\u00e3o recebendo e, diante disso, <strong>reclamar<\/strong> se n\u00e3o estiverem dispon\u00edveis pelo menos 20% da velocidade oferecida pelo plano pago. A <strong>instru\u00e7\u00e3o<\/strong> do <strong><a href=\"http:\/\/www.idec.org.br\/\" target=\"_blank\" rel=\"noopener\">Instituto de Defesa do Consumidor<\/a>,<\/strong> diante da falha da operadora, \u00e9 que o consumidor entre em contato com a prestadora de servi\u00e7o e tente o <strong>ressarcimento<\/strong> pela n\u00e3o presta\u00e7\u00e3o correta do servi\u00e7o com <strong>abatimento<\/strong> proporcional na fatura, tendo como base a velocidade realmente oferecida.<\/p>\n<p>Se a empresa n\u00e3o concordar com o ressarcimento ou n\u00e3o tomar outras <strong>medidas<\/strong> para devolver ao cliente o valor pago pelo servi\u00e7o n\u00e3o oferecido regulamente, o usu\u00e1rio pode reclamar diretamente com a <strong>Anatel<\/strong>, pelo n\u00famero <strong>1331<\/strong> ou mesmo pela <strong><a href=\"http:\/\/www.anatel.gov.br\/Portal\/exibirPortalInternet.do\" target=\"_blank\" rel=\"noopener\">internet<\/a>.<\/strong><\/p>\n<p>Entretanto, para evitar <strong>conflitos desnecess\u00e1rios<\/strong>, o consumidor deve levar em conta a possibilidade de n\u00e3o ser vi\u00e1vel receber determinada velocidade em sua resid\u00eancia. O que determina a qualidade de uma <strong>conex\u00e3o<\/strong> \u00e9 a dist\u00e2ncia que o <strong>receptor<\/strong> da internet est\u00e1 da caixa de <strong>distribui\u00e7\u00e3o<\/strong> de sinal da operadora. Quanto mais <strong>distante<\/strong>, menores s\u00e3o as chances de receber <strong>100%<\/strong> da velocidade m\u00e1xima oferecida.<\/p>\n<p><strong>Veja tamb\u00e9m: <a href=\"https:\/\/www.redemagic.com\/blog\/fiascos-internet-tecnologia-2012\/\">Os fiascos no ramo da internet e da tecnologia em 2012<\/a>.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A <strong>Anatel<\/strong> decretou em novembro passado que a <strong>qualidade<\/strong> da internet oferecida ao consumidor brasileiro deveria obedecer algumas <strong>regras<\/strong> b\u00e1sicas. Entre elas, est\u00e1 a <strong>exig\u00eancia<\/strong> de que as operadoras forne\u00e7am pelo menos <strong>20% da velocidade<\/strong> de internet contratada pelo usu\u00e1rio. Pode parecer absurdamente pouco, mas a decis\u00e3o foi tomada ap\u00f3s pesquisa que apontou que apenas <strong>10%<\/strong> da velocidade contratada chegava de fato ao consumidor.<\/p>\n<p>Os novos <strong>termos<\/strong> de qualidade de banda larga fixa e m\u00f3vel no Pa\u00eds devem ser acatados em <strong>etapas<\/strong>. At\u00e9 novembro de 2013 as operadoras devem garantir <strong>lat\u00eancia<\/strong> (tempo que a conex\u00e3o leva para chegar ao servidor) de at\u00e9 80 m\/s, <strong>velocidade espont\u00e2nea<\/strong> de 20% e <strong>velocidade m\u00e9dia<\/strong> de 60% da velocidade contratada.<\/p>\n","protected":false},"author":1,"featured_media":10641,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[56,12],"tags":[1749],"class_list":["post-10639","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-internet","category-tecnologia","tag-internet-2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sua internet \u00e9 t\u00e3o r\u00e1pida quanto deveria?<\/title>\n<meta name=\"description\" content=\"A Anatel decretou em novembro passado que a qualidade da internet oferecida ao 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